Our business depends on customer satisfaction for every cell phone repair that we do. We’d like to hear from you if we’ve repaired your phone, or if you have bought a phone or cell phone accessory from us. Take the time to review us on Google by clicking on the button below.
Here’s what some of our customer had to say about us.
Great service, Highly recommend. Will spread the word. These guys went above and beyond any expectations I had with my device. They recovered memories for me that were very dear to me and were very professional and courteous. They were highly recommended to me for a reason.
I feel great after getting a mobile in the store this afternoon. The staff are very nice and helpful. I do enjoy talking with both of them. Although it's just an honor 5, and not so updated, I am very satisfied!!!
I was in Ottawa for one day and my phone stopped working after having it repaired in Toronto a few days prior... I took it to A2Z and was ultra impressed with their knowledge and service. They were able to investigate and repair quickly... way better than service back home. Definitely recommend.
They did a really good job on my phone and I couldn't be happier. Was good service and they were fast and efficient. On top of fixing my phone screen they even gave me a tempered glass screen protector of no extra charge. Was super happy. I highly recommend this place if you're trying to get your phone fixed for a decent price. I'll be back if I ever crack my phone screen and I will recommend to anyone I come across who has a cracked screen.
Was very impressed with level of customer service today. During my visit, the owner noticed that I was about to get a parking ticket and even went out of his way to help me find another spot. If that doesn't speak volumes in how the owner and staff treat their customers, I don't know what else you could ask for. Very knowledgeable with their products. Relaxed sales approach, which is rare these days. Will certainly bring future business to this location. Thanks again.
I tagged along with a friend while she was getting her phone fixed. They bent over backwards to give us a fair deal even when the phone was unfixable. They were really clear when they explained the issues and the fixes they tried, enough so that even I understood and I've no background in computers or anything like that. They found a solution that was satisfying for everybody. I'd be happy to recommend them to my friends or family and bring my own tech in for repairs. Given the circumstances, it was an excellent experience, so five stars.
Very good customer service! immediately knew what to do and fixed my phone in a short period of time! Highly recommended this place to anyone
Great customer service. Will give you honest answers and they do not pressure you into buying their products or services. Overall great team. Would recommend to anyone and would definitely go back there for help.
They know cell phones hands down the best place for cell phone repair in Ottawa... Highly recomend to anyone wanting there phone fixed riggt tge first time around. Thet kniw there stuff!!!.
Thank you so much for repairing my damaged iPhone! It took just 30min. They are very friendly and professional! They are better than apple care. I highly recommende the shop! Thank you again. 🙂
My go-to cellphone doctors in Ottawa! I've brought two phones to them thus far: one that previously operated on a foreign network (until I brought it to CPR) and a google pixel 2XL. These guys have range! Both devices were tended to professionally with friendly customer service and seriously competitive prices. Impressed by their hard work and dedication. Big thanks.
Very good place to get your phone fixed every time I go I receive excellent customer service they are very honest and stay true to there word. The work they did on my phone saved me some money and the results were also very excellent. I would highly recommend people to come to A2Z for phone repairs! It’s a great place.
Amazing staff. Got a great service from Jayson, Kyle and Leano. Fixed my (brand new!) laptop after it had a crazy issue with the motherboard, at a cheaper price than the repair would have actually been! Definitely recommend to anyone looking to buy or repair any electronics, they'll help you out and are super friendly too!
Transparent, upfront, and a business that continues to prove to be trustworthy and honest. For those who are sceptical of cell repair shops, I would definitely suggest you give these folks a try. Fixed problems associated with my Nexus 5x and patched it up like new. Would definitely use these services again and recommend them to others.
Came to fix my cracked back camera cover and brought my own non-OEM part and I was accommodated at a more than fair price. Very good quality repair and the owner Jason is a great guy, definitely recommend.
I was helped out by Jason and my experience here was a major improvement from the last time I had my phone’s screen fixed at a sketchy kiosk at Bayshore. I shared my previous broken screen experience with Jason and how the glass was so thick that I couldn’t type anything. He carefully explained to me the screen replacement he was going to do on my phone and made it easy for me to follow along. He was thorough with his work and was able to return my phone good as new within 45 minutes. I can’t tell the difference between my old screen and my new screen! If you have a broken screen and want a quality fix I wouldn’t go anywhere else in the city!
Great Service! Fast efficient Honest! I will return! 🙂 I definitely recommend them? I was basically FORCED to WRITE THIS, wasn't able to leave the shop without writing something good about a service I hadn't been provided yet! I gave them money and got nothing for that money, they didn't actually unlock the phone I took in their for service, and they tried 2 different online systems they said they had! I never got reimbursed! So basically I got my answers as to how things work in their and I don't have any need to return their anytime soon if ever again! Thank-God it wasn't a lot of money! lol But you live and learn right, that's just how life goes! 🙂
I was in the shop the other day and Natalia was amazing, she was able to diagnosis and repair an issue with my charger port and was even nice enough to show me some of the features I wasn't using on my phone.
Amazing service. They fixed my headphones within a few minutes. I am going to give them my broken phone aswell to run a diagnostic on it.
Came here to get my smashed screen replaced and I was really impressed with the quality of service. I got a reasonable price and good quality product. The owner is very honest, forthcoming and you can tell he wants to give his customers the best service. You can tell they take pride in their work as they give you a warranty with the service. Highly recommended.
The GPS and blue tooth on my iphone 6 has slowly degraded over time and now it does not function. I took it to these guys and voila its back to normal. They saved me a lot of money and their warranty service is great. Both visits they dealt with my issue on the spot and these guys are smart and actually care about customer service. I would go back in a heartbeat.
The staff here were super friendly and patient and most important KNOWLEDGEABLE!! I had a pretty obscure issue with a 2012 Nexus 7 tablet, managed to McGyver it tks to YouTube to get my data but tablet still not charging right, turns out power control chip has issues on those, which explains all the crazy behaviour and 'fixes' that only work once 😵 Great advice, were interested in my hack success, and even pointed the way to a place I can get wires and connectors and such for small electronics. I'd already had the charging port replaced elsewhere, which did nothing. These guys gave me the straight dope! In a world where 5 sales staff at the Source can't tell me the basic specs of a universal cell charger, these guys are an oasis of credibility in a sea of precious ignorance - my go to repair shop now!!!
Fast, friendly and affordable - overall excellent service! I went in to repair the charging port on my Samsung S6, and found the staff to be knowledgeable and patient in answering any questions I had. They even offered to put extra work into the repair to help me avoid paying for a new screen (which also had some damage). Definitely highly recommend!
Exceptional service from Jayson and Natalia - fixed my phone within less than 10 minutes. Got there at 8:45pm and phone was brand new in my hands by 8:54!! Highly recommended if you’re ever in need of proper service to fix any type of technology!! Much love xox #pleaseopeninorleansandgreely
Amazing service!! My screen was fixed under 30min and works better than my last one. Great service, price, and staff would recommend it 100% . Thanks!
They repaired my MacBook screen exactly as promised. They honoured the quote they initial provided to me and I had great service. Would highly recommend!
team did me a solid by getting me a good usb-c cable when i needed it . great peeps! would recommend 🙂
Amazing service!!! Highly recommend for any repair/sales you have!! I walked in looking to upgrade my iPhone5 because of the battery issues (that Apple would fix at a RIDICULOUS price) and we came to the best solution of fixing my battery for a highly reasonable price and with a great warranty. These guys are awesome and will treat you like a respectable customer not a walking payday.
Thanks for quickly fixing my battery! Great service!
Staff fixed phone which was damaged by other repair place. They explained the process, went through different options of what could be broken and cost of each fix then opened phone in front of me and showed me the damage. Will definitely go there again. Fast service and great staff. Will definitely go there to buy new phone or get any repairs done in future.